Privacy Policy

Customer Privacy Policy

Effective Date: JULY 2024

At Melbourne Cladding Solutions Pty Ltd , we are committed to protecting  the privacy and security of our customers’ personal information. This  Privacy Policy outlines how we collect, use, disclose, and protect your  information when you engage with our services related to our services.

1. Information We Collect

We may collect the following types of information from our customers:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Project Details: Information regarding your specific cladding project requirements.
• Communication History: Emails, phone calls, and any other correspondence related to our services.

2. How We Use Your Information

We may use your information for the following purposes:

• To process and manage your orders and projects.
• To communicate with you regarding your projects and provide customer support.
• To send promotional materials related to our services, if you have opted to receive them.
• To improve our services and customer experience through feedback and analysis.

3. Disclosure of Your Information

We will not sell, rent, or lease your personal information to third  parties. We may disclose your information in the following  circumstances:

• To our service providers who assist us in operating our business and services (e.g., payment processors).
• To comply with applicable laws, regulations, or legal requests.
• To protect our rights, privacy, safety, or property, and/or that of our customers or others.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic  storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Withdraw consent for our use of your information (where applicable).

6. Changes to This Policy

We  may update this Privacy Policy from time to time to reflect changes in  our practices or for other operational, legal, or regulatory reasons. We  encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Melbourne Cladding Solutions Pty Ltd
0416408855
sales@melbournecladdingsolutions.com.au

Please ensure to fill in the placeholders with your contact details and review the policy with a legal professional.